Golf Shop Services


Hiring Golf Shop Services

The Stratford Country Club, a long-standing year round community sports & event facility, is looking for dynamic individuals to join our team. Our operations includes many different streams:

Golf | Curling | Indoor Golf | Restaurant | Takeout | Weddings & Special Events | Catering

Job Summary: Golf Shop Services staff are responsible for the following, but not limited to:

  • Responsible for providing cashier services, retail support, and merchandising sales
  • Working alongside the Outdoor Golf Services staff each and every shift making sure their job is being completed properly
  • Have the ability to work independently on assigned tasks and work alongside others
  • Opens and closes the Golf Shop
  • Assists with maintaining the cleanliness and organization of the Golf Shop and storage areas.
  • Manages internet based tee sheet to handle bookings by telephone and/or in person
  • Must attend training sessions to understand complicated aspects of the operation
  • Provides cashier services for retail sales and collection of green fees
  • Assists with tournament preparation and activities
  • Assist with the execution of member leagues and events
  • Assists with inventory and requisitioning of supplies
  • Answering telephone and directing all calls to the appropriate department/request
  • Contributes in a positive manner to ensure success of the operation
  • Ensures SCC Health & Safety policies, WHIMIS training and standards are followed

Pro Shop Service Staff will be working during a variety of different golf structures (regular golf days, tee time tournaments, shotgun tournaments, member events, demo days, sales days, etc.)

Qualifications: the ideal candidate should relate to these skills and abilities:

  • Able to take initiative within given guidelines
  • Has exceptional energy, flexibility and professionalism
  • A precise attention to detail, order, and cleanliness
  • Has effective communication skills
  • Able to evaluate and select alternative courses of action quickly and accurately
  • Have the ability to work independently on assigned tasks and work alongside others


Reports to: Senior Golf Shop Staff & Club Director

Work Environment: to ensure the success of the entire golf operations, Golf Shop Services Staff should be able to work well individually and as a team player. Works indoors and outdoors (mainly indoors). Work is generally in an interior retail environment. Ability to multi-task is a must. Attention to detail is key in all aspects of the position.


Position Specifications:

Experience: 6 months of retail experience preferred. A knowledge of golf is strongly recommended but not required.

Education: Must be able to read and write English, and perform basic math. Some knowledge of Microsoft Office and/or Google Drive is recommended.

Supervision GivenProvide instructions to part-time staff and volunteers, based-on detailed directions.

Time PressuresEnsures that accurate tee-times are maintained. Failure to keep the tee-times on schedule can result in delays, back-ups and irate golfers.

Supervision Received: Overseen by Senior Golf Shop Staff, with input from the Club Director

Purpose: Provides customer service to members and customers.

Ingenuity: Work requires some initiative, must be able to change course in mid-stream if plans fail, but still achieve the department goals and objectives.

Physical Demands: Working on your feet for most of the shift is required. May need to assist in various areas of operation during peak business hours and/or during slow times. Light physical demands.

Season Availability: Availability during school months is required including weekend and afternoon shifts. Morning shifts to those available. Employment would begin just before golf season begins (plus or minus a week of April 15), and ends when the course closes October 31.

Position will be posted until: April 1, 2024

Only qualified candidates will be contacted for an interview. Please no phone calls.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt