Fall 2024
The Stratford Country Club, a long-standing year-round community sports & event facility, is looking for dynamic individuals to join our team. Our operations includes many different streams:
Golf | Curling | Indoor Golf | Restaurant | Takeout | Weddings & Special Events | Catering
Job Summary: Golf Shop Services staff are responsible for the following, but not limited to:
- Responsible for providing cashier services, retail support, and merchandising sales
- Working alongside the Outdoor Golf Services staff each and every shift making sure their job is being completed properly
- Have the ability to work independently on assigned tasks and work alongside others
- Opens and closes the Golf Shop
- Assists with maintaining the cleanliness and organization of the Golf Shop and storage areas.
- Manages internet based tee sheet to handle bookings by telephone and/or in person
- Must attend training sessions to understand complicated aspects of the operation
- Provides cashier services for retail sales and collection of green fees
- Assists with tournament preparation and activities
- Assist with the execution of member leagues and events
- Assists with inventory and requisitioning of supplies
- Answering telephone and directing all calls to the appropriate department/request
- Contributes in a positive manner to ensure success of the operation
- Ensures SCC Health & Safety policies, WHIMIS training and standards are followed
Pro Shop Service Staff will be working during a variety of different golf structures (regular golf days, tee time tournaments, shotgun tournaments, member events, demo days, sales days, etc.)
Qualifications: the ideal candidate should relate to these skills and abilities:
- Able to take initiative within given guidelines
- Has exceptional energy, flexibility and professionalism
- A precise attention to detail, order, and cleanliness
- Has effective communication skills
- Able to evaluate and select alternative courses of action quickly and accurately
- Have the ability to work independently on assigned tasks and work alongside others
Reports to: Senior Golf Shop Staff & Club Director
Work Environment: to ensure the success of the entire golf operations, Golf Shop Services Staff should be able to work well individually and as a team player. Works indoors and outdoors (mainly indoors). Work is generally in an interior retail environment. Ability to multi-task is a must. Attention to detail is key in all aspects of the position.
Position Specifications:
Experience: 6 months of retail experience preferred. A knowledge of golf is strongly recommended but not required.
Education: Must be able to read and write English, and perform basic math. Some knowledge of Microsoft Office and/or Google Drive is recommended.
Supervision Given: Provide instructions to part-time staff and volunteers, based-on detailed directions.
Time Pressures: Ensures that accurate tee-times are maintained. Failure to keep the tee-times on schedule can result in delays, back-ups and irate golfers.
Supervision Received: Overseen by Senior Golf Shop Staff, with input from the Club Director
Purpose: Provides customer service to members and customers.
Ingenuity: Work requires some initiative, must be able to change course in mid-stream if plans fail, but still achieve the department goals and objectives.
Physical Demands: Working on your feet for most of the shift is required. May need to assist in various areas of operation during peak business hours and/or during slow times. Light physical demands.
Season Availability: Availability during school months is required including weekend and afternoon shifts. Morning shifts to those available. Employment would ASAP, and ends when the course closes on or around October 31.
Position will be posted until: August 15, 2024
Only qualified candidates will be contacted for an interview. Please no phone calls.
